Get feedbacks

Time	Status	User Agent
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location_id

int32

The id of the location

customer_external_code

string

If provided, filter by the customer if found by its external code

customer_id

int32

The id of a specific customer

organization_external_code

string

If provided, filter by the organization if found by its external_code

organization_id

int32

The id of the organization

from

date

FROM date, YYYY-MM-DD This is the date of the customer experience (this is the date the sequence was sent to the customer)

date

TO date, YYYY-MM-DD This is the date of the customer experience (this is the date the sequence was sent to the customer)

answered_from

date

FROM answer date, YYYY-MM-DD. Filters on date_answered (company timezone).

answered_to

date

TO answer date, YYYY-MM-DD. Filters on date_answered (company timezone).

sequence_id

int32

To filter by sequence ID (a sequence is like a customer satisfaction survey)

department_id

string

To filter by a department id. Optional.

hide_personal_information

boolean

Defaults to false

If true, retrieve only the id of the customer. Optional.

has_responded_to_filled_form

boolean

Defaults to false

If true, filter only on feedbacks with at least one reply to the client. if false, filter only on feedbacks when there is no reply to the client. Optional.

page

int32

Defaults to 1

The page number. If not provided, the page number is 1

limit

int32

Defaults to 100

Number of feedbacks returned per page. Default: 100. Maximum: 1000. Use with page for pagination. total, has_next_page, and next_page in the response reflect the filtered result set using this page size.

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